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TERMS AND CONDITIONS

Terms of Use

Viciousdreamer makes available information and materials on its website www.viciousdreamer.com  subject to the following terms and conditions (Terms of Use). Your use of www.viciousdreamer.com  constitutes your agreement to follow and be bound by these Terms of Use; if you do not agree to the Terms of Use you may not use the site. Viciousdreamer reserves the right to change these Terms of Use periodically without prior notice.

In these Terms and Conditions, the user of the Website is referred to as "you" or "your" and the provider of website is referred to as “The Ink Bucket ”, "www.viciousdreamer.com ", "we", "us" or "our". 

Shipping

We at Viciousdreamer offer free shipping in India for all orders above Rs. 1200. For orders below Rs.1200, the shipping charges are Rs. 80

All orders usually get shipped within 5-7 working days. So you can expect delivery between 7-10 days.

You will get a tracking link in your inbox as soon as your order is shipped. Please allow 24hrs for the status of the shipment to correctly display at the tracking link.

In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you.

We only make use of reliable courier companies and/or Speed Post. Viciousdreamer is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of Viciousdreamer. We shall endeavour to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.

In the unlikely event that delivery is not possible for any reasons outside the control of Viciousdreamer, including but not limited to poor courier services in the delivery area, inaccessibility of the delivery area, force major events as laid out hereinafter, We shall inform you of such inability to deliver and cancel your order, followed by a full refund.

Currency Transactions

All transactions are processed in Indian Rupees (INR). 

Processing Orders

Our business hours are 11 am to 6 pm Indian Standard Time (IST) Monday through Friday. If you need to contact us outside our business hours please email our customer service department at Viciousdreamer.info@gmail.com and we will respond as soon as possible.

Customer Service Policy

Viciousdreamer is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-14 business days; in the event that an ordered item is not available, or we are unable to fulfil your order for any reason whatsoever, we will notify you within 5 business days for instructions to arrange an agreeable alternative item, a backorder or a full refund, as the case may be.

Copyright & Intellectual Property

The trademark “Viciousdreamer” is a proprietary trademark of Viciousdreamer, used under a permitted license by Viciousdreamer

The website (www.Viciousdreamer.com ) and all content including text, illustrations and images are created and owned by Viciousdreamer

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